Taxes and Duties
For Indian Customers, GST will be charged as specified. For international customers we send the package as a personal use item only but if the customs are applied for that country it needs to be paid by the, Monkforest shall not take the return if the customer fails to pay the customs and, in that event,, the courier company returns the product to us. Company is not responsible for any Custom duties. The information about customs if applied will be informed to customer via email/phone.
Goods & Services Tax
How is the GST amount decided?
Following rules will govern whether or not additional GST will be applicable on the products purchased by you:
GST applicability: A total of 18% on the MRP will be applicable, GST may be collected from customer in addition to product price, after discounts. The discounts include those resulting from special offers such as Buy 1 Get 1 and similar offers. The listed price on the website includes GST.
Refund and Cancellation
Order once dispatched cannot be cancelled. However, the product may be returned if the customer receives it in a damaged condition. The product must be returned in its original packaging, and must inform Monkforest via Contact us page regarding the return. In such scenarios, Monkforest, at no extra charge will resend another product of the same or equivalent type.